Support

Contact Iver Macaulay: macdigitalsolutions@protonmail.com.

Describe the issue and any non-sensitive error message. Do not email your password, recovery code, API key, private files or full library export.

To recover an account, use your saved recovery code on the sign-in screen. Drop It does not offer email-based password recovery.

Settings provides library export and previewed import, storage usage, AI search preferences, password changes, recovery codes, session controls, app disconnection and permanent account deletion. All drops contains your created drops; Saved is a bookmark filter. When registration is closed, contact support to request access.